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Customer Reviews.

service

3

Not an ideal situation, when a driver comes to my house at 8.30 , takes my car for service and leaves his locked car. I can’t go anywhere till he delivered mine back at 4.30. All for a minor service. Surely having a courtesy car available is easier?

04 September 2018

service

5

Everything was done as was stated.

03 September 2018

service

5

All completed and paperwork in order.

31 August 2018

service

1

So many staff and very inefficient

28 August 2018

service

5

Great dealership - high end and accommodating and knowledgeable staff.

27 August 2018

service

5

Excellent service

27 August 2018

service

5

Couldn’t fault a thing.

25 August 2018

service

5

The problem was rectified quickly

24 August 2018

sales

5

Great advice and deal from sales rep Steve bill

17 August 2018

sales

5

Good service

17 August 2018

sales

5

your agents were first class .and kept me informed at all stages .

16 August 2018

service

5

Very helpful and attentive staff

08 August 2018

service

5

Fantastic show room great customer relations.

07 August 2018

service

5

It would have been 5 stars, but I got an electric shock from a tap in the bathroom and when I told the reception staff they didn't do anything or apologise! Other than that, the service is impeccable.

31 July 2018

sales

5

Attentive and helpful team. We said at the outset not to give us the sales talk it didn't work for us just straight talking and a deal could be done and that's exactly what we got.

30 July 2018

service

5

Great service by the team and a lovely showroom and service department . Ok

30 July 2018

service

5

Always consistent, honest, on time with a smile!

29 July 2018

service

5

The problem with my car was sorted and Bmw went the extra mile

26 July 2018

sales

5

Great friendly service.

13 July 2018

service

5

I would never go anywhere else.

13 July 2018

service

5

Pleasant and helpful staff

13 July 2018

service

5

Everything completed as far as I know, to my satisfaction.

13 July 2018

service

4

Trustworthy, friendly and reliable.

10 July 2018

service

5

Great friendly team

10 July 2018

service

5

Polite, efficient and excellent service

06 July 2018

service

5

Courtese service plus excellent environment in which to wait

06 July 2018

service

2

£250 spent at recent visit, on checking paperwork engine oil was advised. I'd have expected that done or at least to be pointed out to me as I was onsite for 3 hours waiting.unable to check a small job without a £99 diagnostics charge - inflexible

05 July 2018

service

4

My car is a convertible and it was supposed to have a free treatment, but it didn’t have one

04 July 2018

sales

5

Although there were a couple of "hiccups" on the way with my order, Steve Bill was fantastic, nothing was too much trouble.

04 July 2018

service

5

impressive service

29 June 2018

service

3

Only said fairly satisfied as valeting wasn’t very good.

27 June 2018

service

4

Cotswold were brilliant, but it was a nuisance that I had to wait 24hrs for a courtesy car.

22 June 2018

service

5

Exceptional!!!

21 June 2018

sales

5

Car exceeded expectation, handover was a great experience

21 June 2018

service

5

Great! Car collected from home, service, valeted (a big plus point!) and returned same day. Also, I was kept informed throughout the whole process. I can tell you from recent experience with another vehicle, that you are streets ahead of other brands

21 June 2018

service

5

I have nothing bad to comment - everything was perfect.

21 June 2018

sales

5

The atmosphere in the Sales area and the friendly salesmen impressed us. Also, being offered refreshments was an added bonus.

20 June 2018

service

4

Good value

18 June 2018

service

3.5

Service done swiftly and car was cleaned. However, I now get a message that my tyres are not fully inflated. I would have thought they would spot that.

18 June 2018

service

5

Car serviced .....excellent clutch repaired Great!

18 June 2018

service

5

Servicing excellent as always

16 June 2018

service

5

Everything was completely in a timely fashion. Staff were incredibly helpful and knowledgeable

15 June 2018

service

5

The service was organised easily, everyone I spoke to was very polite and helpful. I was somewhat difficult with some last minute requests, but the staff were non judgmental, very accommodating and made everything I wanted happen easily.

14 June 2018

service

4

Prompt time for checking out my concern

14 June 2018

service

4

Car picked up and returned to home.

13 June 2018

sales

5

Very quick and simple