MINI

"I had to wait on a couple of occasions despite being expected. When actually collecting the car I waited 1 2 an hour When ordering I had to check the spec of the car with a fine tooth comb egI had requested black alloys and silver had been listed."

"A great experience from start to finish, with fun, knowledgable staff who strive to ensure the highest standards of customer care."

"Jack Grey my salesman was excellent"

"This experience completely surpassed any previous car purchase since 1965, including 18 new cars"

"Matt Stanley was simply excellent in helping us choose the right model and finance package . Very natural and friendly ."

"Efficient fast service from Richard who totally understood what I was looking for"

"I spoke to 3 YK dealers when considering purchase. The representative I dealt with Jack Grey had the best product knowledge and provided excellent customer service to me from start to finish."

"dealer exellent, service outstanding. Richard was excellent. would recommend him to others"

"Prompt and efficient"

"I was not happy at having to return to the dealership twice to finally got the problem with my fuel leak and the smell of the fuel inside my vehicle sorted."

"The young man that called to book the car in for its work was very abrupt and confusing. He told me i could catch the bus home. without explaining that they operated a shuttle bus system. Service desk people are very nice on the whole."

"Collected on time, good repair work, delivered back on time"

"great customer room and i was able to work from there which meant i didnt have to take time off work. Nice touch with the free refreshments too"

"My issue was not a routine service but a failure of the PAS. The response from the dealer was fast and efficient and the repairs were carried within the same day."

"This experience was good. But previous times have been not so good"

"asked for MOT, new hubcap, repair of glove box which had jammed and a service. only did MOT and service, very frustrating"

"Absolutely perfect."

"prompt attention and communication dealer response excellent"

"very helpful and informative"

"There very good but theres always room for improvement"

"the service department was most helpful, understanding and efficient"

"They were really helpful, accommodating and flexible."