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Customer Reviews.

sales

4

Purchase experience was excellent. BMW/Mini definitely excel over other premium car brands to give the customer a unique experience when purchasing. only given 4 stars because of the Covid Situation and having my car just parked up when collecting.

30 March 2021

sales

5

Nathan was extremely helpful and knowledgeable. He went above and beyond to make sure that the experience was enjoyable.

30 March 2021

service

5

Quick and efficient

30 March 2021

service

5

Slick efficient- friendly and fast.

29 March 2021

service

5

I felt safe and always feel like a valued customer

27 March 2021

service

5

Straight forward service.

22 March 2021

service

5

Good communication and service. Great staff. Good Covid measures in place

22 March 2021

service

5

Efficiently booked in for a service and advised by phone on service completion and my car was cleaned on collection

22 March 2021

service

5

Excellent customer service

21 March 2021

sales

5

Despite the current COVID restrictions, everything was managed perfectly. Joel was really helpful and responded to post sale questions really quickly.

21 March 2021

sales

4

Under the circumstances - Lockdown - we still managed to collect our new car. All be it much quicker than the usual changeover should be. Looking forward to being able to calling in after this lockdown

21 March 2021

sales

4

Very helpful in arranging test drives and understanding my requirements.

20 March 2021

service

5

As above - I always know I'm getting a thorough service.

19 March 2021

service

5

Nothing to complain about

19 March 2021

service

5

All ok well treated

19 March 2021

service

5

Always great

19 March 2021

sales

5

Cotswold BMW/Mini is a fantastic dealership and a credit to the brand. This car was my wife's second mini and I've had various M cars bought from Cotswold. The after sales service and servicing/warranty interactions have always seamless.

17 March 2021

sales

5

Excellent service and very accommodating and considerate dealing during pandemic

17 March 2021

service

4

Allwe nt according to plan and despite covid situation car still valeted

15 March 2021

service

5

Was easy, quicker than expected and the service advisor was friendly and helpful.

15 March 2021

sales

5

Nathan made our experience so easy. He was super helpful and thorough. Thank you!

14 March 2021

sales

5

An easy and professional service.

14 March 2021

service

4

As I have said above very satisfied, every thing that was needed was done..

13 March 2021

sales

5

Considering we we're in lockdown because of Covid, Cotswold Mini Group were first class in advising and communication regarding purchasing my new car.

12 March 2021

sales

5

We know the salesman well and are confident in the advice that he gives. The test run, ordering and delivery process went very smoothly.

12 March 2021

sales

5

The sales person went out of his way to be helpful. It was really strange to purchase a car over the phone. He made it really easy. I called to purchase a used car, and ended up buying one from scratch. He was also wonderful in helping with my needs.

12 March 2021

sales

5

Good under the circumstances

12 March 2021

sales

5

Click and collect not only kept us safe but was very efficient, I am not a fan of hours in a showroom and as I always buy Mini this was a brilliant hassle free way of purchasing

12 March 2021

sales

5

No problems. Helpful salesman

12 March 2021

sales

5

Excellent service from start to finish Personal and friendly and very reassuring throughout

10 March 2021

service

5

Kept informed about work needed and done. Friendly service. Car cleaned too.

10 March 2021

sales

5

John and staff were always on hand and helpful with queries and it made my experience fabulous!

09 March 2021

service

4

I think mini is a great brand and the service and support is good

08 March 2021

service

5

Very positive

07 March 2021

service

5

Very happy with Cotswolds mini very efficient

07 March 2021

service

5

Very helpful - good service

06 March 2021

service

5

No issues

05 March 2021

service

5

Great service as always

03 March 2021

service

5

Staff carried out there duties in professional and caring manner.

02 March 2021

service

5

He was extremely helpful and friendly and made my experience easy and smooth. The car was cleaned inside and out and I left happy!

02 March 2021

sales

5

Very easy.

01 March 2021

service

5

Helpful non pushy staff. Good range on display

28 February 2021

service

5

Excellent communication before and during the service and MoT.

27 February 2021

sales

5

Unfortunately due to COVID I could not have the full experience, this was however no fault of Mini.

24 February 2021

service

5

Good customer service, kept me updated throughout the day about my car

24 February 2021

sales

5

Very smooth and efficient handover and helpful sorting out our private number plate

24 February 2021

service

5

Quick and easy service even with COVID restrictions in place. Allocated seat with regular updates on the phone .... couldn't fault it

24 February 2021

service

5

Very pleased with the sale of my new car

22 February 2021

service

5

Super clean car and car ready when they said it would be.

22 February 2021

service

5

Everyone is so helpful and friendly Always a good experience