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Customer Reviews.

service

4

Total Satisfaction.

04 June 2021

service

5

Friendly staff and great service

03 June 2021

service

5

Everything went smoothly and according to plan

03 June 2021

sales

5

As i said, Louis was amazing and nothing too much hassle despite my many emails

02 June 2021

service

5

Efficient, fixed first time, nice and clean when collected

02 June 2021

sales

5

As usual excellent service. The staff from reception to sales were efficient and kept us updated each step of the way

01 June 2021

sales

5

Joel Mott was a complete professional, answered my questions very quickly and put me at ease during the whole process. I was very impressed with how he helped me with any issues that cropped up.

29 May 2021

service

5

Given a time slot and everything was completed on schedule

28 May 2021

service

5

Since Mini has moved to the premises at Corinthian Way , I have found the service to be excellent. It is good to have continuity with staff members .Excellent service from Craig Hatton. He explains any queries I have about my Mini's MOT or Service.

28 May 2021

sales

5

Louis Dowdeswell was extremely helpful and patient as the purchase had to be done remotely and i am not very computer savvy!

24 May 2021

sales

5

Treated me with respect rather than just another customer.

24 May 2021

service

5

Quick service and also washed

22 May 2021

sales

5

Excellent customer service from Louis Dowdeswell at Cotswold Mini Cheltenham throughout, from initial ordering (done remotely because of the Covid lockdown) to final delivery.

21 May 2021

service

4

Very efficient service and car was ready before the promised time.

20 May 2021

sales

5

made things and relaxed , just seem to enjoy selling you the car and making it a special event

18 May 2021

sales

5

Loverly surprise pulling back the cloth on the nicely prepped JCW

18 May 2021

service

5

Prompt and supportive service

18 May 2021

sales

5

Louis Dowdeswell provided the right balance of information of answering questions, providing information and meeting our requirements. Excellent service.

18 May 2021

service

5

Completed MOT, extremely thoroughly. Repaired damage under warranty, without trying to get away with doing less (like Land Rover did with my Range Rover).

15 May 2021

sales

5

Very knowledgeable salesman, who understood our needs.

15 May 2021

service

5

As above really, I was kept updated at all times and when other jobs were identified the costs and timings were outlined to me before any extra work was carried out. Excellent service, nice people, great surroundings.

15 May 2021

service

5

Really helpful and didn't over sell

15 May 2021

sales

5

Again can not fault Steve Bill for his attention to everything I needed.

11 May 2021

service

5

Completely satisfied very professional throughout ending with a nice clean mini.

10 May 2021

sales

5

Team were great

10 May 2021

sales

5

Despite lockdown constraints, service excellent

10 May 2021

sales

5

Made me feel totally relaxed. Such friendly attentive staff. Very organized as far as covid restrictions go.

09 May 2021

sales

5

All of my questions were answered and no pressure was placed on me

09 May 2021

sales

5

From start to finish delightful experience

09 May 2021

service

4

Always had a good experience

08 May 2021

sales

5

Love my Mini experience from start to finish!

07 May 2021

service

5

Always very attentive and friendly

05 May 2021

sales

5

Could not fault anything about the whole experience from start to finish it was fantastic.

03 May 2021

sales

5

Cos it was brilliant

03 May 2021

service

5

Quick

03 May 2021

sales

5

Even with a global pandemic taking place I was very impressed by the service provided by Joel and the team as a whole at Cotswold Mini.

03 May 2021

service

4

Good we were able to wait and enjoy onsite cafe

03 May 2021

sales

5

Ben had always been the best at looking after me. Always makes me feel good, cared for and smart

02 May 2021

service

5

Friendly staff

02 May 2021

service

5

Easy to book On time etc

01 May 2021

sales

5

Totally satisfied

26 April 2021

service

5

Service carried out quickly and explanations of items covered given. Always a nice touch to have it cleaned as well

24 April 2021

service

5

Entirely satisfied

24 April 2021

service

5

From the moment I arrived I was treated with courtesy and respect. All of the staff were friendly, polite and professional.

24 April 2021

service

4.5

Very good service at the point of service, people know product well

24 April 2021

service

5

Very helpful staff

24 April 2021

sales

5

Great Team at BMW mini Cheltenham.

20 April 2021

service

5

AS above - could not have had better service for the price paid.

19 April 2021

sales

5

Very polite, informative about the car we had purchased, nothing was too much trouble.

12 April 2021

sales

5

Excellent customer service