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Customer Reviews.

sales

5

Very satisfied, all Cotswolds members are helpful, knowledgable and courteous. It is the only dealership we ever use for that reason.

12 January 2022

sales

5

Our requirements were listened to, we were supported on our 'journey', and Zak our Sales Representative was excellent

12 January 2022

sales

5

Efficient sales person.

11 January 2022

sales

5

Informed at every stage of the Buying process.

11 January 2022

sales

5

Friendly efficient and Covid safe experience

11 January 2022

sales

5

A professional experience and one that could not be bettered. Wonderful.

09 January 2022

service

5

Always informed and professional

09 January 2022

sales

5

Steve Bill was very professional, knowledgeable and helpful.

08 January 2022

sales

5

Kept updated with progress. Ready to collect on the date arranged . All went to plan. Excellent service.

08 January 2022

sales

5

Great building and the coffee is pretty good.

05 January 2022

sales

5

So helpful.

04 January 2022

service

5

See answer to question above Friendly and professional service from all departments I dealt with

04 January 2022

sales

5

Professional - attentive - a true quality dealership and salesman

03 January 2022

sales

5

We were kept informed everybody's step of the way and although the delivery date was put back a number of times we understood this was down to the global pandemic and its effect on the movement of goods.

03 January 2022

sales

5

Leigh kept us informed all the way nothing was a problem

03 January 2022

service

5

Very good service

03 January 2022

sales

5

Everyone very customer orientated

03 January 2022

sales

5

Very friendly staff

02 January 2022

sales

5

excellent service and got the car in time for Xmas

02 January 2022

sales

5

are always helpful

02 January 2022

service

5

Good attention and helpfulness

01 January 2022

sales

5

Faultless

01 January 2022

service

5

good service friendly staff

31 December 2021

sales

5

I found the support and updates from Louis Dowdeswell to amazing - he is a true asset to your company and brand!

30 December 2021

sales

5

The whole process was seamless and efficient. Ed Champion, Leigh and his team deliver an excellent service

29 December 2021

sales

5

The sales executive Louis Dowdeswell made the whole experience feel personalised to our needs and requests.

29 December 2021

sales

5

As above. I've dealt with Joel for my last two Minis. He's absolutely brilliant and a great asset to your team.

29 December 2021

service

5

Customer service great

29 December 2021

service

5

Nothing to complain about

28 December 2021

service

5

I arrived quite late but were still able to do all work. Car was immaculate on return

28 December 2021

sales

5

I was pleased with the sales experience of my Mini throughout. Nathan Marks is very good at his job and was easy to deal with.

28 December 2021

service

5

Love the mini updates on the car while it's getting a service or MOT.

28 December 2021

sales

5

Everything was easy and straight forward. The new car was in excellent condition and as ordered ... nice to have the full tank of fuel to drive away with.

28 December 2021

service

5

Great customer service

28 December 2021

sales

4

Generally was very happy with handover. It was very efficient, possibly I would have liked a bit more time to go over car was a bit rushed but I am very happy with my car.

28 December 2021

service

4

Everything was completed with my agreement and the prices were advised before hand. The car was given back after being cleaned.

28 December 2021

sales

5

Friendly and knowledgeable sales staff, nothing is too much trouble in fact the only thing to say is that they make you feel like family

28 December 2021

sales

5

Delivered ahead of schedule and communication was great

28 December 2021

service

5

Efficient service very friendly

27 December 2021

service

5

Very pleased

26 December 2021

service

5

Have always used Cotswold BMW and the service we receive is always very good.

26 December 2021

service

5

Excellent

20 December 2021

service

5

Easy to book in MOT and Oil Service + personal, proactive customer care

20 December 2021

service

5

Great service and helpful and polite staff

19 December 2021

service

5

Good reliable service

18 December 2021

service

5

very professional - it looked brand new when I picked it up

17 December 2021

sales

5

Communication throughout the whole transaction was fantastic, and the car was better than expected.

14 December 2021

service

5

Friendliness, speed , value and amenities at garage

14 December 2021

sales

5

Our experience was a very positive one. How exciting it was to have the "big reveal" of our car - and Joel took the time to explain all the features and how everything worked to make sure we were confident before we drove away.

14 December 2021

sales

5

Timeframe for my car was made clear from the outset. I received regular updates & my car arrived on time. There was plenty of opportunity when I collected it to show me how everything worked.