Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

sales

1

I didn’t buy a car from min. I called your call centre and they told me that they must have an incorrect email address assigned to the person that actually did by the car, (who is now not getting any emails from you!). Please remove my email address

08 January 2019

sales

5

Kept me updated the whole way along and answered any queries.

08 January 2019

service

5

Very satisfied.

08 January 2019

sales

5

Very knowledgable and friendly staff to discuss the options

06 January 2019

service

3.5

Accepting that there was a warranty check in addition to MOT, Mini had the car for over 6 hours.

04 January 2019

sales

5

Emily was very courteous and knowledgeable and answered all my questions and doubts very professionally.

04 January 2019

sales

5

The team were excellent

03 January 2019

sales

5

All staff were very professional and extremely helpful

03 January 2019

sales

5

All questions fully addressed.Very smooth and competent hand over

02 January 2019

sales

5

Great service overall

02 January 2019

sales

5

Toby was a darling with a great sense of humour and answered all my questions. He walked me through the whole process so that I was comfortable throughout.

02 January 2019

service

5

Great service.

02 January 2019

service

5

Have been a customer a long time, the experience is always good even after moving to bigger premises.

01 January 2019

service

2

I still don't have a car so it is hard to be satisfied by this service. However the organisation of the hire car was fairly well done.

27 December 2018

service

5

Modern, clean dealership with friendly, helpful staff.

27 December 2018

service

5

Friendly, knowledgeable staff

27 December 2018

service

5

Very attentive customer service and great facilities at Cheltenham

27 December 2018

service

5

It was easy start to finish

24 December 2018

sales

5

I had an excellent experience

21 December 2018

sales

5

Ordered over the phone. Louis Dowdeswell at Cotswold BMW delivered a great deal and was extremely helpful throughout the purchase process.

19 December 2018

sales

5

Salesman Louis was brilliant. Informative but not pushy, sense of timing good & listened to my requirements

19 December 2018

sales

5

Great service, friendly and professional.

18 December 2018

sales

5

I couldn’t fault Louis and the whole experience. Louis went above and beyond to help the transition and put the customer at the heart of how he operates . He is a genuinely nice guy and not a pushy salesperson which will Guarantee more sales !

18 December 2018

sales

5

From going in to enquire about the possibility of trading in current car to new one Steve Bill sorted out a new car with finance arranged all within a week with no hassle !Cannot fault the team there.

18 December 2018

sales

5

Efficient handover,

16 December 2018

service

5

Service very friendly and efficient No long waiting timesWarm friendly staff and atmosphere.

14 December 2018

sales

5

top

14 December 2018

service

5

Excellent service from booking appointment on the phone to collecting my car

14 December 2018

sales

5

Friendly informative professional staff. Explanation of controls could of been bit better as assumptions made as owned bmw previously.

14 December 2018

service

3.5

Overall very good. Just a little difficult to contact when my car was in for service.

13 December 2018

service

5

Very proffesional.Exactly how a main dealer service should be.

13 December 2018

sales

5

Centre is impressive and we were well looked after with drinks etc When the brand new car had a paint chip they offered us a drink etc while we waited to see they could fix it

13 December 2018

service

5

I arrived early but it was no problem at all. I was offered a hot drink whilst i waited and was then dealt with quickly and efficiently

12 December 2018

sales

5

I was able to test drive on the day I visited the showroom, Joel gave me great advice about the disposal of my jaguar F type and I really felt looked after as a customer.

12 December 2018

sales

5

Joel was very knowledgeable of the product that he was selling. The environment was very friendly and relaxed while being professional. I loved the revealing of the car under the cloth.

12 December 2018

sales

5

Very happy completely satisfied all round

10 December 2018

sales

5

Again excellent. Ustomer service, led by Steve Bill.

05 December 2018

service

5

Again every member of staff was polite and helpful. Also talked through any queries without feeling rushed.

04 December 2018

sales

5

Good experience

04 December 2018

service

5

I was warmly received and kept updated on my car’s progress. The fact that it was returned to me sparkling clean inside and out was a very unexpected but welcome touch.

04 December 2018

sales

5

I was kept up to date on the process of the car. I felt very special and they have great special touches like getting you to unveil your new car. From entering the centre all the staff helpful and friendly

04 December 2018

sales

5

Steve Bill has now sold me three Minis and each time has been very good - treated me professionally and been very helpful

03 December 2018

sales

5

Lovely showroom and great customer service from Leigh who sold me my car and his colleagues

03 December 2018

sales

5

friendly and polite service from start to finish

02 December 2018

service

5

Great service

01 December 2018

sales

5

Cheltenham has a fantastic sales and servicing facility and all staff were very polite and friendly.

30 November 2018

service

5

Satisfactory

30 November 2018

service

5

Again Leigh was very helpful

29 November 2018

sales

5

Very helpful answered all of our questions. Great hospitality at each stage of paperwork. We would highly recommend Toby as he was brilliant throughout.

28 November 2018

service

5

Keeped to the time the car was ready for pick up