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Customer Reviews.

service

5

Friendly staff , drinks and snacks

13 September 2021

service

5

All staff very friendly

12 September 2021

service

4

I had to wait a bit longer than anticipated but overall, very satisfied.

12 September 2021

sales

5

Helpful, knowledgeable staff, nothing was too much trouble

12 September 2021

sales

5

Well informed and was kept up to date

12 September 2021

service

5

All good

11 September 2021

service

5

excellent customer service

11 September 2021

sales

5

Trading in my old Mini for the latest EV LCI model was a breeze. All options for my Level 3 spec EV were fully laid out. Excellent comms re possible non fitting of the HK sound system but that all came good in the end. Delivery time was as planned.

11 September 2021

service

5

Personal service - well mannered gentleman picked up car, left me another Mini to use whilst my car was in the workshop.

07 September 2021

service

5

Attentive, fast and professional customer service

04 September 2021

sales

5

Test drive was no problem , Nathan and colleagues very helpful ( Tom for example )

03 September 2021

service

5

Courteous, knowledgable and efficient.

03 September 2021

service

5

Good communication regarding timing

03 September 2021

service

5

Superb service given

02 September 2021

service

5

My car was serviced and repaired to a really good standard. The customer service team were lovely as always and my previous feedback was dealt with professionally.

31 August 2021

sales

5

Helpful and understanding - great cuppa tea and cookie too!

31 August 2021

service

5

No problems, fairly straightforward and easy to understand

30 August 2021

service

5

Josh in service department was really helpful and friendly and explained everything really well. Service was completed in timescale

29 August 2021

sales

5

Nathan and mini team looked after us all very well

27 August 2021

service

5

Always 200%

27 August 2021

service

3.5

Service guy was friendly, he explained everything

26 August 2021

sales

5

I feel all my questions were answered and advice was honest and helpful

24 August 2021

service

5

Service was polite, informative and helpful.

24 August 2021

service

5

Couldn't expect more. Friendly and respectful .. all questions answered x

22 August 2021

sales

5

Love the brand - we now have four in the family. Always a pleasure dealing with the guys at Cotswold Cheltenham

21 August 2021

service

5

great premises, well looked after by the staff

21 August 2021

service

5

Service department helped me out with a couple of queries I had and put my mind to rest. Really informative and knowledgeable

19 August 2021

service

5

Efficient and professional service provided. Excellent facilities

19 August 2021

sales

5

John Corlett made buying a new car a pleasure and suggested I could have pink when I was not happy about the boring colours

17 August 2021

service

5

Leigh sold me a Clubman last year and I was pleased with the support I received, as well as the non pushy sales approach. Very professional and friendly.

15 August 2021

service

5

MOT carried out and car returned looking clean and shiny

14 August 2021

service

5

Very good service, helpful staff, suitable courtesy car. Even took the initiative to do the MoT which was almost due. Thank you.

14 August 2021

service

5

Very satisfactory result and customer service excellent

14 August 2021

service

5

Painless process all through

14 August 2021

service

5

Fault rectified and I was kept informed

12 August 2021

service

5

Tom Freeman in sales and Lewis in service looked after me really well.Both were excellent and are great assets to the Cotswold Mini team.

12 August 2021

service

4

I waited upstairs for my car's service to be completed. It is a comfortable area.

12 August 2021

sales

5

Zac was incredibly helpful and made the experience a pleasurable one

12 August 2021

sales

5

A lovely experience

11 August 2021

sales

5

Fulfilled all my requirements

11 August 2021

sales

5

Staff polite, helpful and infomative

11 August 2021

service

5

Staff are very polite and friendly. Smooth service and even very comfortable place to wait.

11 August 2021

sales

5

Nathan was great, excellent communication throughout.

11 August 2021

service

5

Good service - great staff!

08 August 2021

sales

5

The Cheltenham Mini Centre is welcoming and the staff are friendly and knowledgeable. In particular, its always a pleasure to deal with Louis Dowdeswell who always gives very good advice and always does what he says he will.

08 August 2021

sales

5

I got the car I wanted and it didn't take too long.

08 August 2021

service

5

Good communication with regards to an issue that had occurred with the car and a very fair outcome

07 August 2021

service

5

The car is returned valeted and clean especially my wheels which I find very hard to keep clean.

06 August 2021

service

5

Met at reception. Comfortable waiting area with drinks available. Staff welcoming and friendly

06 August 2021

service

5

Excellent professional staff