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Customer Reviews.

service

4

The waiting area was well set up and staff kept me updated on service.

01 July 2020

sales

5

I loved my experience of buying my Mini, Adam was so patient with me at every stage. I felt I got a great deal with my purchase with the lockdown deals.

29 June 2020

service

5

Good staff, helpful service

29 June 2020

service

5

The cost was cheaper than I expected - a pleasant surprise.

29 June 2020

sales

5

I felt valued, as a customer, with the comfort of after sales care

29 June 2020

service

5

To be fair, it was just an oil service. Given the difficulties the garage and we your customers are going through, the service was totally satisfactory.

29 June 2020

service

5

Everything went as planned

29 June 2020

service

5

Covid alert and all safety in place.

29 June 2020

service

5

friendly staff who keep you updated

29 June 2020

service

3.5

always get good service

29 June 2020

service

5

Excellent service in spite of current situation

28 June 2020

service

5

Good service

28 June 2020

service

5

Efficient, helpful friendly service

27 June 2020

sales

5

It was great - there was a long delay from when I ordered the car to then taking delivery of it due to Covid-19 but I really didn't mind. Emily kept me updated with any news she heard and was in contact straight away when the showroom was open.

27 June 2020

service

5

Even in covid times I felt safe and treated with care and efficiency.

27 June 2020

service

5

Easy experience

27 June 2020

service

5

Very satisfied with the staff

27 June 2020

sales

5

Again it was all down to our sales rep Louis

24 June 2020

service

5

Cotswold MINI certainly 'went the extra mile' in servicing my vehicle - booking in was simple yet professional, the use of technology was creative and advanced in its deployment and the staff were consistently friendly and willing to assist.

22 June 2020

service

5

Nothing to be improved upon despite current social distancing measures

22 June 2020

service

5

Everything was carried out very efficiently

22 June 2020

service

5

Mention just be made of Craig Hatton who was completely attentive to our needs - great service delivered professionally with the all important sense of humour! Many thanks Craig

21 June 2020

service

5

As always the experience of dealing with Cotswold was first class - no issues whatsoever.

21 June 2020

service

4

efficient and informative service

21 June 2020

service

5

Everything done well. Was sent a print out of recommendations and was able to talk through with mechanic.

21 June 2020

service

5

Under present COVID restrictions all went smoothly

18 June 2020

service

5

Everything done as requested.

16 June 2020

service

5

Excellent communication, care and service.

16 June 2020

service

5

The lady (Joanne Hall at Cotswold cheltenham) keeping me informed of the work being done on my car was so helpful and reassuring.

14 June 2020

service

5

Professional service and prompt attention

14 June 2020

service

5

Whilst being unhappy about the work required, the work done was great.

11 June 2020

sales

5

Joel Mott and Mini kept us informed every step of the way and Joel went above and beyond to ensure I got my car during this difficult time.

18 April 2020

sales

5

My Sales Adviser, Toby Elliott at Cotswold Mini, Cheltenham was amazing. He is very knowledgeable and extremely professional. Nothing was too much trouble and he made the process very easy and exciting. Toby is a credit to Mini.

08 April 2020

sales

5

John Corlett was very professional throughout, and helpful in finding the right car for my budget, which meant sourcing the car from factory stock. Handover was seamless and a good pleasurable experience from start to finish..